Privacy Policy

Privacy policy

**Privacy Policy for Secret Dezires**

**Effective Date: 01 May 2024**

At Secret Dezires, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

**1. Information We Collect**

We collect various types of information in connection with the services we provide, including:

**a. Personal Information**: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.

**b. Usage Information**: We collect information about your interactions with our website, including IP address, browser type, device information, pages visited, and time spent on the site. This information helps us improve our website and provide a better user experience.

**c. Cookies and Tracking Technologies**: We use cookies and similar tracking technologies to collect and store information about your preferences and interactions with our website. You can manage your cookie preferences through your browser settings.

**2. How We Use Your Information**

We use the information we collect for various purposes, including:

**a. To Process Orders**: We use your personal information to process and fulfill your orders, including shipping, handling returns, and providing customer support.

**b. To Communicate with You**: We use your contact information to send you order confirmations, updates, newsletters, and promotional offers. You can opt-out of receiving promotional communications at any time.

**c. To Improve Our Services**: We analyze usage information to understand how our website is used and to enhance its functionality, content, and user experience.

**d. To Maintain Security**: We use information to detect and prevent fraud, unauthorized access, and other security issues.

**3. Sharing Your Information**

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

**a. Service Providers**: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.

**b. Legal Requirements**: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.

**4. Protecting Your Information**

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

**5. Your Rights**

You have the right to:

**a. Access and Update**: Access and update your personal information by logging into your account on our website.

**b. Opt-Out**: Opt-out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.

**c. Delete**: Request the deletion of your personal information, subject to certain legal obligations.

**6. Children's Privacy**

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

**7. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

**8. Contact Us**

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Secret Dezires
Shop #6, Shivaji Park, Khandsa Road, Gurgaon, Haryana, PIN - 122001
Admin@secretdezires.com
+91 93113 39505

Thank you for trusting Secret Dezires with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.